Legal
Terms & Conditions
1. Introduction
These Terms and Conditions govern the use of the Genesis Performance Advisory website at genesisperformance.uk and the provision of advisory services by Genesis Performance Advisory Ltd, a company registered in England and Wales (company number 17364599), whose registered office is at 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ ("we", "us", "our").
By using this website or engaging our services, you agree to these terms. If you do not agree, please do not use this website or engage our services.
2. Our Services
Genesis Performance Advisory provides AI-enabled business performance audits and advisory engagements to small and medium-sized enterprises. Our services include operational assessments, workflow analysis, process improvement recommendations, and action plans.
The scope, deliverables, timeline, and fees for any engagement are confirmed in a written proposal and/or engagement letter prior to work commencing. These terms apply alongside any such proposal or engagement letter. In the event of conflict, the engagement letter takes precedence.
3. Website Use
This website is provided for informational purposes. You may use it to learn about our services and to contact us. You must not:
- Use the website in any way that is unlawful or harmful
- Attempt to gain unauthorised access to any part of the website or its infrastructure
- Transmit any unsolicited commercial communications
- Use automated tools to scrape or collect data from the website
4. Enquiries and Engagement
Submitting a contact form on this website does not constitute a contract or commitment on either side. Engagements are formally commenced only upon written confirmation from both parties and, where applicable, receipt of an agreed deposit or signed engagement letter.
5. Fees and Payment
Fees for specific engagements are set out in the relevant proposal or engagement letter. Unless otherwise agreed:
- Invoices are payable within 14 days of the invoice date
- Late payment may incur statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998
- We reserve the right to suspend work if payment is overdue by more than 14 days
6. Confidentiality
We treat all information shared with us during an engagement as confidential. We will not disclose your business information to third parties except where required by law or with your written consent. Specific confidentiality obligations may be set out in a separate non-disclosure agreement or engagement letter.
7. Intellectual Property
All content on this website, including text, design, graphics, and structure, is the property of Genesis Performance Advisory Ltd and is protected by copyright. You may not reproduce, distribute, or adapt any content from this website without our prior written permission.
Deliverables produced during an engagement (reports, action plans, recommendations) are the property of the client upon full payment of all fees due. Our underlying methodologies, frameworks, and tools remain the intellectual property of Genesis Performance Advisory Ltd.
8. Disclaimers
The information on this website is provided for general informational purposes only. It does not constitute professional advice. We make no warranties, express or implied, regarding the accuracy or completeness of any information on this website.
Our advisory services are based on the information provided to us by the client. The quality and completeness of that information affects the quality of our output. We are not responsible for outcomes arising from inaccurate or incomplete information provided by the client.
9. Limitation of Liability
To the fullest extent permitted by law, Genesis Performance Advisory Ltd will not be liable for any indirect, incidental, or consequential loss arising from:
- Use of or reliance on information on this website
- Any advisory engagement, beyond direct losses and limited to the fees paid for the specific engagement in question
Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under English law.
10. Data Protection
We process personal data in accordance with our Privacy Policy and applicable UK data protection law. By using this website or engaging our services, you acknowledge that we may process personal data as described in that policy.
11. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of those websites. Links do not constitute endorsement.
12. Changes to These Terms
We may update these Terms and Conditions from time to time. The date at the top of this page reflects the most recent revision. Continued use of this website after an update constitutes acceptance of the revised terms.
13. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact
Questions about these terms: [email protected].